Office of the Ombudsperson

Virginia Commonwealth University's ombudsperson is a designated confidential and informal dispute resolution practitioner. The ombudsperson is an advocate for fairness. The ombudsperson is independent of VCU's normal reporting and managerial processes.

What does the ombudsperson do?

The VCU ombudsperson provides assistance to help manage and resolve disputes, manage conflicts, and learn more productive ways of communicating. The ombudsperson can offer:

  • a confidential, neutral, impartial and independent perspective;
  • help clarify issues and interests;
  • assist in identifying goals and develop and consider a range of options;
  • coach visitors in written and verbal communication;
  • provide appropriate referrals;
  • facilitate one-on-one or group discussions;
  • act as a neutral third party to discussions;
  • help the visitor review options and develop strategies.

Mediation & Conflict Resolution

Facilitates mediation between or among members of VCU's faculty, staff and postdoctoral trainees.
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Arranging an appointment

Because e-mail is not considered confidential, telephone contact is preferred for arranging appointments.
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